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You may order any of Earthwise Media's products directly from Earthwise Media.
Earthwise Media products are also available from a number of other organizations including firms specializing in sales to libraries in both Canada and the US.
Ordering from Earthwise Media:
Orders may be sent to Earthwise Media by:
email sent to orders@earthwisevideos.com;
Calling Wes Nicholson at 360-271-1584; or
Fax sent to 360-394-2168 - please call first to have us enable FAX machine.
When ordering by email or FAX be sure to provide the following information: 1) a contact name, 2) a phone number, 3) the order date, 4) the address to ship the product to, 5) the address to send the bill to, 6) desired shipping method, and 6) quantity of each product requested - be sure treat VHS and DVD versions of a video as seperate products. If no shipping method is indicated orders will be shipped by the most economical of either first class mail or media rate mail.
For more information on how to order our products call Wes Nicholson at 360-271-1584 or send your name and phone number to orders@earthwisevideos.com and ask us to call you. Please enter Earthwise Media Order Information as the subject of your email.
Payment:
Schools, libraries and other organizations may arrange for payment with a purchase order. Purchase orders may be sent by email, FAX or regular mail. When sending a purchase order by email please be sure to provide a contact name, phone number, PO number, order date, ship to address, bill to address, desired shipping method and quantity of each product requested - be sure treat VHS and DVD versions of a video as seperate products.
We will gladly accept orders from individuals and organizations without purchase orders and ship the invoice with the order. To place an order please call 360-271-1584.
Earthwise Media does not accept credit card orders. If you wish to purchase one of our products using a credit card please contact one of our
Shipping & Handling:
A shipping & handling fee will be added to each order unless otherwise agreed to. The shipping & handling fee will be US$ 3.00 plus estimated shipping costs. Within the US, we normally ship by either First Class Package or Media Rate, whichever is cheapest. Media Rate can take from 7 to 10 days to arrive. We will also ship by any other USPS service, UPS, or FEDEX at the purchasers request.
Examples of direct shipping costs (10/8/08):
One DVD sent by First Class Mail Package $ 1.85.
Orders of up to one pound sent by Media Rate $ 2.23.
We strive to ship orders within 24 hours of receiving the order.
Return Policy:
Earthwise Media will gladly replace a defective Earthwise Media video product with a new copy of the product. A Return Authorization Number must be obtained prior to returning a defective product. Please contact orders@earthwisevideos.com for a Return Authorization Number and return instructions. Replacement products will only be shipped once the defective product has been received and reviewed by Earthwise Media.
Refund Policy :
Earthwise Media will refund the purchase price of products purchased directly from Earthwise Media less a restocking fee of 25% of the purchase price if a request for a refund is received within 30 days of the purchase date. A product and its case returned for a refund must be in "as new" condition. A Return Authorization Number must be obtained prior to returning a product for a refund. Please contact orders@earthwisevideos.com for a Return Authorization Number and refund instructions. Refunds will only be made once the product has been received by Earthwise Media in "as new" condition.
Website Contents Copyright (C) 2004-2008 Earthwise Media LLC
Updated October 8, 2008
Site designed & maintained by Earthwise Media LLC